Tableside Website Privacy Policy (Public)

1. Who We Are

Tableside, operated by Empowered Business Solutions LLC (“Tableside,” “we,” “us,” “our”), provides restaurant management software including point-of-sale, guest experience, and operations management solutions.

Contact:

• Email: privacy@tablesidepos.com
• Address: 506 S Spring St. #13308, Los Angeles, CA 90013

2. Information We Collect from Website Visitors

When you visit our website, we collect:

• Automatically collected: IP address, browser type, device information, pages visited, time spent
• Cookies: We use cookies for analytics and website functionality
• Contact forms: Name, email, phone, company name, message content
• Demo requests: Name, email, phone, restaurant name, number of locations
• Email signups: Email address for newsletters and product updates

3. How We Use Website Visitor Information

• Respond to your inquiries and demo requests
• Send you marketing communications (if you opted in)
• Improve our website and user experience
• Analyze website traffic and usage patterns
• Prevent fraud and security threats

4. Cookies and Tracking

We use cookies and similar tracking technologies on our website to improve your experience and understand how our site is used.

Cookies are small text files stored on your device that help us:

• Keep you logged in
• Remember your preferences
• Understand website usage
• Improve our services

Types of cookies we use:

• Essential cookies (required for website functionality)
• Analytics cookies (to understand site usage)
• Marketing cookies (to measure ad performance, if applicable)

You can control cookies through your browser settings.

For detailed information about the cookies we use, how long they last, and how to manage them, please see our Cookie Policy at /cookie-policy.

5. Third-Party Services for Website Operations

We use the following types of services to operate our website:

• Web hosting: Cloud infrastructure provider for website hosting and performance
• Analytics: Google Analytics to understand website usage (see our Cookie Policy for opt-out options)
• Email communications: Email service provider for contact form submissions and inquiries
• CRM: Customer relationship management system for tracking sales inquiries and demos

For questions about our service providers, contact privacy@tablesidepos.com.

6. Marketing Communications

• You can opt out of marketing emails at any time
• We will not sell your email address to third parties
• Demo request follow-ups are part of our business relationship

7. Your Privacy Rights

All visitors can:

• Request access to information we hold about you
• Request correction of inaccurate information
• Request deletion (subject to legal retention requirements)
• Opt out of marketing communications

California residents: Additional rights under CCPA

EU residents: Additional rights under GDPR

Contact privacy@tablesidepos.com to exercise rights.

8. Data Security

We use industry-standard security measures including encryption, access controls, and regular security assessments.

9. Links to Other Websites

Our website may link to third-party sites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this policy and will post changes on this page. Material changes will be communicated via email to newsletter subscribers.

11. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect information from children.

12. Contact Us

Questions? Email: privacy@tablesidepos.com

For Tableside Platform Users: If you are a restaurant using our POS system, Guest Experience Platform or other solutions, please see the Customer Privacy Policy.