TableVoice
An AI voice agent embedded in every Tableside restaurant website — answering calls, taking reservations, and qualifying catering leads 24/7.
The Problem
Every Restaurant Is Bleeding Revenue Through Their Phone
A restaurant with 200 calls/week and 62% going unanswered is missing 124 potential reservations, catering inquiries, and large-party bookings every single week. Voicemail captures maybe 15% of those. The rest are gone.
Traditional answering services take messages but can't check OpenTable availability, quote catering packages, or answer “do you have gluten-free options?” Current AI tools aren't built for restaurants — they're generic, robotic, and require technical setup that a restaurant owner won't do.
The Tableside Angle
Tableside already builds the restaurant's website and manages their digital presence. Adding a voice layer is a natural extension — it uses the same menu data, the same hours, the same reservation flow that's already in the system. No new onboarding. Flip a switch, add $149/mo.
Product
What TableVoice Does
A restaurant-specific AI voice agent that handles the four highest-value phone call types automatically.
Reservations
Checks real-time availability, books the table, and sends a confirmation text — synced with OpenTable, Resy, or your own booking system.
Menu & Hours
Knows the full menu, specials, dietary options, and hours pulled directly from the Tableside platform. Never says "I don't know."
Event & Catering Leads
Qualifies large-party and catering inquiries, captures contact info and event details, and routes a hot lead to the manager — the highest-value call type.
Bilingual (EN/ES)
Detects caller language and responds natively. Included on all plans — critical for restaurant markets in CA, TX, FL, and NY.
Call Memory
Recognizes returning callers by phone number. "Welcome back, Maria — would you like your usual corner table Saturday?" That's a loyalty moment, not just a reservation.
Call Analytics Dashboard
Every call logged, transcribed, and scored. Restaurant owners see missed-call recovery rate, top inquiry types, and peak call hours — all inside the Tableside dashboard.
How It Works
From First Ring to Booked Table
TableVoice sits as a voice layer on top of the existing Tableside data model. No duplicate setup — menu, hours, and reservation data are already there.
Your Data Is Already There
Menu items, hours, location, cuisine type, specials — it's all in Tableside. No extra setup required. Flip a switch, add $149/mo.
Calls Route Through TableVoice
Forward your existing restaurant number or provision a new local number. TableVoice answers every call within 2 rings, 24/7.
AI Handles the Conversation
Reservations get booked. Menu questions get answered. Catering leads get qualified and routed to you via SMS — all automatically.
You See Everything in the Dashboard
Every call is logged, transcribed, and scored. Review what callers asked, what was booked, and what leads came in — all in one place.
Why It Works
Built for Restaurants, Not Generic Businesses
Never Miss a Call Again
A restaurant missing 124 calls/week is losing reservations, catering leads, and large-party bookings. TableVoice captures every one.
Clear ROI
If recovering 2 extra catering leads/month at $800 avg = $1,600 revenue recovered for $299/mo. The math is obvious.
Expansion Revenue
At 30% attach on 1,200 restaurants, Voice Pro adds $1.28M ARR — from zero new customers acquired.
Zero New Onboarding
Menu, hours, and reservation data are already in Tableside. TableVoice uses the same data model — no duplicate setup.
Strongest Retention Mechanic
Once diners are conditioned to call and get an intelligent AI, the restaurant can't turn it off. This is SaaS stickiness at its best.
Caller Memory Builds Loyalty
Returning callers are recognized by phone number. Personalized greetings and remembered preferences turn reservations into relationships.
Add-On Pricing
TableVoice Add-On
Add AI voice answering to any Tableside plan. See our full pricing table on the home page for base plans and all available add-ons.
Add-on to any Tableside plan
TableVoice
- AI voice agent answers every call 24/7
- Menu & hours Q&A
- Reservation booking (Google Cal, OpenTable, Resy)
- EN + ES language support
- Catering lead qualification
- Caller memory (return recognition)
- Call transcripts + analytics dashboard
- SMS confirmations & manager alerts
Architecture
How It Plugs Into Tableside
TableVoice sits as a voice layer on top of the existing Tableside data model. No duplicate setup — menu, hours, and reservation data are already there.
| Layer | Technology | Role |
|---|---|---|
| Voice Orchestration | Vapi / Retell AI | Telephony + STT + LLM routing + TTS in one |
| AI Brain | GPT-4o-mini | 90% of calls — escalates to GPT-4o for complex catering |
| Voice (TTS) | ElevenLabs Turbo | Natural, low-latency voice — custom persona possible |
| Phone Numbers | Twilio | Forward existing number or provision new local number |
| Reservations | OpenTable / Resy / Cal.com | Real-time availability check and booking |
| Data Source | Tableside Platform API | Menu, hours, specials, pricing, FAQs — zero re-entry |
| Caller Memory | pgvector (Supabase) | Per-caller history for returning customer recognition |
Per-Call Unit Economics
Avg 2.5-min call: ~$0.33–0.48 all-in. At $149/mo starter plan, breakeven at ~310 calls/month. Most restaurants get 800–1,500 calls/month. Gross margin per customer: 65–75%.
Ready to Answer Every Call?
Book a demo and we'll show you TableVoice live on a real restaurant — answering reservations, handling menu questions, and qualifying catering leads in real time.